Refund Policy

Effective Date: March 7, 2026

Welcome to LiveTempMail (“LIVETEMPMAIL,” “we,” “us,” or “our”). This Refund Policy explains how we handle premium subscription purchases, cancellations, and payment issues for LiveTempMail Premium.

By subscribing to our premium plan, you confirm that you understand and agree to the terms outlined here. For related information, you may also review our Privacy Policy and Terms of Service.

1. No Refunds Policy

We generally do not issue refunds except under a few conditions as required by applicable law, relevant payment terms, or in cases of confirmed billing errors.

Premium features are activated after payment. Our general no-refund policy applies, subject to exceptions for applicable law, relevant Paddle terms, and confirmed billing errors.

2. Why Refunds Are Not Offered

We generally don't issue refunds for a change of mind, a period of non-use, or forgetting to cancel before renewal. However, applicable exceptions still apply.

3. Free Plan Alternative

Before upgrading to a premium subscription, we recommend trying the free version:

  • Generate temporary email addresses
  • Receive and manage messages
  • Explore the interface and core features

Try it here: LiveTempMail free plan

The free plan helps you understand the interface and basic features. Review the premium features and limits before upgrading.

4. Subscription Cancellation

You can cancel your subscription at any time. If you cancel, future billing will stop.

How to Cancel

  1. Log in to your LiveTempMail account
  2. Go to Account Dashboard
  3. Navigate to Subscription Management
  4. Select Cancel Subscription

After Cancellation

  • Premium access continues until the end of the current billing period
  • No further charges are applied
  • Your account reverts to the free version after the period ends

Note: Partial refunds for unused time are generally not issued, except for exceptions in accordance with applicable law or relevant terms.

5. Exceptions Where Required by Law

In some cases, there are consumer rights that may override this policy. If you believe that you are entitled to a refund under applicable law, contact us with:

  • Your account email address
  • Date of charge
  • Payment transaction ID
  • Explanation of your request

We will review your requests in accordance with applicable law.

6. Payment Disputes

If you believe you were charged mistakenly:

  1. Contact support@livetempmail.com
  2. Submit an email with your account email, transaction ID, date of purchase, and a brief description
  3. We will investigate

Confirmed errors will be resolved by our payment processor (Paddle). Fraudulent chargeback may result in account suspension or termination.

7. Frequently Asked Questions (FAQ)

Q: Do you offer refunds for LiveTempMail Premium?

A: Generally, refunds are not issued. Exceptions may apply based on applicable law, relevant terms, and confirmed billing errors.

Q: Can I cancel my subscription anytime?

A: Yes. You can cancel your subscription anytime. Your premium access continues until the billing period ends.

Q: Will I be charged after cancellation?

A: No. The subscription will not renew unless you resubscribe.

Q: What if I was charged incorrectly?

A: Contact support@livetempmail.com with transaction details immediately. We will investigate and resolve confirmed errors.

8. Contact Us

For any questions about this Refund Policy, please contact us:

Email: support@livetempmail.com

We’re happy to clarify any concerns before you subscribe.

Last Updated: March 14, 2026

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